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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J.Andres Martinez

April 21, 2024

5  out of  5 rating by J.Andres Martinez
"We recently moved to Florida and were shocked to see what our previous car insurance company was charging us here. Upon contacting Cyndi Santiago's agency, we immediately felt that we were dealing with people who genuinely care about us. Our agent, Maria Quintero, patiently listened to us and made sure to understand our needs, answered a lot of questions and provided outstanding service. We switched our car insurance and also got our homeowners policy through her. Highly recommend working with Maria Quintero and the Cyndi Santiago State farm office."
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Molly Melin

April 19, 2024

5  out of  5 rating by Molly Melin
"i can not express the amount of gratitude for miss maria coming to my rescue. thank you"
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Marisa Rivera

April 19, 2024

5  out of  5 rating by Marisa Rivera
"This is a great office for insurance. Jesly, Zena, Cyndi are amazing. I went there for home and car insurance. Jesly bundled my insurances and made the process smooth and quick. In fact I took my mom there to get car insurance after I had such a good experience. I also called with questions a couple of times and they were very knowledgeable."
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prleq1

April 19, 2024

5  out of  5 rating by prleq1
"Have been with the office for almost 2 years. Adriana and the whole team have helped me get the best home and auto insurance plan and rates. I have my home and 3 cars covered. Lake Nona area. Thanks for great customer office!"
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Jason Hanchett

April 18, 2024

5  out of  5 rating by Jason Hanchett
"Fantastic experience, rapid turns on quotes and information. Then extremely easy to get actual insurance turned on."
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Sandra Mercado

April 18, 2024

5  out of  5 rating by Sandra Mercado
"Amazing staff and great customer service… Katherine was super professional and helpful! 👏🏽👏🏽"
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Juan manuel Gonzalez

April 18, 2024

5  out of  5 rating by Juan manuel Gonzalez
"Thank you for your attention Katherine, very professional and kind at the same time thanks"
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Julio Medina Jr

April 17, 2024

5  out of  5 rating by Julio Medina Jr
"Excellent customer service with adriana, statefarm you won this one with Adriana, thank you"
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Nicholas Zelaya

April 16, 2024

5  out of  5 rating by Nicholas Zelaya
"Zena is a great agent to work with , she provides outstanding customer service and is very friendly, she is very quick and efficient, highly recommend them"
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Andres Sifontes

April 16, 2024

5  out of  5 rating by Andres Sifontes
"Simply outstanding, Zena was very professional. Guided me all the way, answered all my doubts. Two thumps up for her highly recommended"
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Jeanie Deveau

April 16, 2024

5  out of  5 rating by Jeanie Deveau
"Awesome service. Would recommend!"
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Felix Hermida

April 16, 2024

5  out of  5 rating by Felix Hermida
"I recently visited the State Farm office in Lake Nona and had a fantastic experience, thanks to Adriana and Cindi. Their professionalism and willingness to go above and beyond truly stand out. They're always ready to assist, answer questions, and provide the best solutions tailored to my needs. It’s reassuring to have such knowledgeable and friendly agents nearby. Highly recommend this office for anyone looking for dependable and thorough insurance services!"
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Marco Agüero-Montero

April 16, 2024

5  out of  5 rating by Marco Agüero-Montero
"They are absolutely awesome. They always answer on time and they also have the best rates."
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Andy Persaud

April 15, 2024

5  out of  5 rating by Andy Persaud
"Exceptional service every time I interact with this Statefarm office. Zena and Adriana provide excellent customer service skills and are always a pleasure to deal with. I would definitely recommend anyone to do business here!"
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Bengie Vazquez

April 12, 2024

5  out of  5 rating by Bengie Vazquez
"Excellent service and excellent team. Adriana Laboy was very knowledgeable. She took the time to answer all my questions and concerns. They got me a really competitive rate and now I'm saving money thanks to them."
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Vanessa Fulton

April 12, 2024

5  out of  5 rating by Vanessa Fulton
"Adriana , was absolutely brilliant in knowing how to help save money, she was understanding , and I’d say overall her communication was excellent! Customer service another 5 stars ! Thank you :-)"
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Jessica Rivera

April 12, 2024

5  out of  5 rating by Jessica Rivera
"Such a friendly and incredible staff!"
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Vincent Mottolo

April 12, 2024

5  out of  5 rating by Vincent Mottolo
"State Farm agent was very informative to what I needed"
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Ivan D

April 12, 2024

5  out of  5 rating by Ivan D
"Great people always have helped me every step of the way."
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Stephany Toro

April 12, 2024

5  out of  5 rating by Stephany Toro
"Wonderful ladies! Very helpful and patient."
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Ashley Roberts

April 12, 2024

5  out of  5 rating by Ashley Roberts
"This office is truly the best and they always take the time to explain the detailings of their policies and what all is included and covered. I have been with other companies in the past and their customer service doesn't compare to this company/office staff does. Wishing you guys an awesome anniversary! Keep up the great work ladies! Like a good neighbor, this statefarm office is there! P.s Zena and Adrianna deserve a raise. They are truly the best."
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Shady Baity

April 12, 2024

5  out of  5 rating by Shady Baity
"Very helpful and was very patient with me"
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Lorie Elrod

April 11, 2024

5  out of  5 rating by Lorie Elrod
"Zena and Adrianna are both amazing to work with. They are great at what they do and provide outstanding customer service. They were fast and were able to provide the information needed and services requested! They are caring and really listened to my needs. I can’t thank them enough ! Like a good neighbor Zena and Adriana are there!"
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Angel Anaya

April 10, 2024

5  out of  5 rating by Angel Anaya
"Always great service and amazing customer appreciation! Thank you!"
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Clara Prada

April 8, 2024

5  out of  5 rating by Clara Prada
"Me encanta venir a la oficina porque recibo toda la atención a mis inquietudes y son súper amables , ademas Adriana es súper gentil y nos podemos comunicar excelente así no hablemos el mismo idioma"