Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles King Jr

Charles King Jr

October 27, 2025

5  out of  5
rating by Charles King Jr
"Very pleasant and very knowledgeable"
Profile photo of Jenna Clevenger

Jenna Clevenger

October 21, 2025

5  out of  5
rating by Jenna Clevenger
"Great customer service! Always helpful and friendly."
Profile photo of Imer Santiago

Imer Santiago

October 21, 2025

5  out of  5
rating by Imer Santiago
"Cyndi has a great, vibrant office! Her staff is truly professional, caring, and friendly. Additionally, the staff is bilingual (English and Spanish), so they can meet the needs of the diverse and growing population of Central Florida. I highly recommend Cyndi Santiago State Farm!!"
We responded:
"Imer, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Cyndi"
Profile photo of PYTHIAS BROWN

PYTHIAS BROWN

October 20, 2025

5  out of  5
rating by PYTHIAS BROWN
"My experience with Natasha was extremely informative. I did not have a lot of knowledge in the car insurance field.And she was extremely professional, she showed and taught me some things that I had no knowledge of, and it was important because I just moved to Florida from New Jersey in September of 2024. I found out that there was a difference within states when it came down to car insurance, and with her knowledge, it helped me out tremendously. I thank Natasha so much for everything she has shown me and taught me"
We responded:
"Pythias, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Cyndi"
Profile photo of Ebony Abena

Ebony Abena

October 19, 2025

5  out of  5
rating by Ebony Abena
"My experience was great! I called in and Natasha was very helpful in explaining the billing, it was very easy to understand asking speaking with her.. Thanks again Natasha, you’re the best!"
We responded:
"Ebony, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Cyndi"
Profile photo of Francybell Rivas

Francybell Rivas

October 18, 2025

5  out of  5
rating by Francybell Rivas
"Buenas noches, estoy muy complacida por la atención tan maravillosa que me ofreció Monse de State farm, son persona competentes y muy amables, recomendados al 💯%gracias"
We responded:
"Francybell, ¡qué maravilla escuchar eso! Es excelente saber que tu experiencia fue tan positiva. - Cyndi"
Profile photo of Onix Caputis

Onix Caputis

October 17, 2025

5  out of  5
rating by Onix Caputis
"Kiara was Amazing. Always willing to help out a give great customer service."
We responded:
"Onix, I am so glad to hear you had a great experience with Kiara! We appreciate the kind review. - Cyndi"
Profile photo of M B

M B

October 17, 2025

5  out of  5
rating by M B
"I've spoken with Natasha several times regarding car insurance and what the best option for b my family would be. She's very knowledgeable, patient and kind with explaining the process from start to finish."
We responded:
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Cyndi "
Profile photo of Melissa Pabon

Melissa Pabon

October 16, 2025

5  out of  5
rating by Melissa Pabon
"This is my first time having insurance through State Farm and every single contact that I have had with Ciara at Cindy Santiago’s office has been absolutely amazing. She’s so professional knowledgeable and friendly always a delight. She makes everything feel like it’s Cisi such a blessing to work with."
We responded:
"Melissa, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Cyndi "
Profile photo of Ana Iglesias

Ana Iglesias

October 16, 2025

5  out of  5
rating by Ana Iglesias
"Monza did an excellent review of my account and helped me adjust it to my family's real needs. She also told me about other products you offer that I hadn't heard about before. I'm very grateful for her professionalisms in her work."
We responded:
"Ana, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Cyndi"
Profile photo of Kendra Blake

Kendra Blake

October 15, 2025

5  out of  5
rating by Kendra Blake
"Great"
We responded:
"Kendra, thank you so much for the kind review! - Cyndi "
Profile photo of Miles Wagman

Miles Wagman

October 15, 2025

5  out of  5
rating by Miles Wagman
"I had an outstanding experience with Adriana at State Farm! Her professionalism and extensive knowledge made the entire process seamless and stress-free. She treated me with the utmost respect, taking the time to thoroughly explain every detail and patiently answering all of my many questions with a smile. Adriana’s dedication and expertise are unmatched, and unlike my experiences with other insurance agencies, I truly feel I’m in great hands with her. She’s absolutely fantastic, and I highly recommend her to anyone looking for a reliable and exceptional insurance agent! Thank you again Adriana! - The Wagman’s"
We responded:
"Miles, thank you for sharing this awesome feedback about Adriana's service. The best compliment my team and I can get is being recommended to others! We appreciate you. - Cyndi"
Profile photo of joselito ramones

joselito ramones

October 13, 2025

5  out of  5
rating by joselito ramones
"Cyndi did a wonderful job not to mention she probably 100 great customer services and for that I will be recommending so many locals to her. I’m surprise with her skills . Keep up the good work ."
We responded:
"Joselito, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Cyndi "
Profile photo of Iam Kerez

Iam Kerez

October 13, 2025

5  out of  5
rating by Iam Kerez
"Maria was very helpful, she is awsome, walked me through the process, and broke down everything on my savings thank you so much."
We responded:
"Iam, I’m happy to hear Maria took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Cyndi"
Profile photo of Kevin Rios

Kevin Rios

October 9, 2025

5  out of  5
rating by Kevin Rios
"Thank you Adriana , for your dedication and analysis of setting me up for a great quote I truly appreciate the time and patience. Courteous time and communication ."
We responded:
"Kevin, thank you! I’m happy your insurance experience was so positive! - Cyndi "
Profile photo of Gladys Elwin

Gladys Elwin

October 6, 2025

5  out of  5
rating by Gladys Elwin
"I recently called the company to make some changes in my policy. Monse was very friendly and helpful who made the entire process smooth one."
We responded:
"Gladys, thank you! I’m happy your insurance experience was so positive! - Cyndi "
Profile photo of Giselle Garcia

Giselle Garcia

October 4, 2025

5  out of  5
rating by Giselle Garcia
"Angelys Rivera very nice person to talk to. Very kind."
We responded:
"Giselle, we appreciate you and your business! - Cyndi"
Profile photo of Aaron Rucker

Aaron Rucker

October 3, 2025

5  out of  5
rating by Aaron Rucker
"Cyndi & GABY were soooooo helpful during my time of need when I had my car accident. Efficient and effective answers that helped me feel secure in who my insurance company is. So thankful and blessed to have someone who goes above and beyond for their clients. Thank you for all you do State Farm."
We responded:
"Aaron, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Cyndi "
Profile photo of Luis Gonzalez

Luis Gonzalez

October 3, 2025

5  out of  5
rating by Luis Gonzalez
"I was very happy to have Ms Angel as my agent. Outstanding attitude."
We responded:
"Luis, thank you very much for the kind review! - Cyndi"
Profile photo of Mark Mckoy

Mark Mckoy

October 3, 2025

5  out of  5
rating by Mark Mckoy
"I had a great experience with the customer service from Kiara. She was friendly, patient, and quick to resolve my issue. Everything was explained clearly, and I felt valued as a customer. I truly appreciate the professionalism and support."
We responded:
"Mark, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Cyndi "
Profile photo of Raul

Raul

October 3, 2025

5  out of  5
rating by Raul
"Kiara was a beautiful person to talk with answered all the questions I had call me back like she said she would everybody that works in customer service should be just like her she is a great asset to your company thanks again Kiara."
We responded:
"Raul, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Cyndi "
Profile photo of Jennifer Artiles

Jennifer Artiles

October 3, 2025

5  out of  5
rating by Jennifer Artiles
"I really appreciate Gabriella’s assistance. She explained everything very well detailed. I really look forward to keeping doing business with State Farm."
We responded:
"Jennifer, we appreciate the kind review! Thank you. - Cyndi "
Profile photo of Travis Jacob

Travis Jacob

October 2, 2025

5  out of  5
rating by Travis Jacob
"Adriana was the best in helping me with car insurance. She was able to save me just over 50% of what I was paying. She did it all in a timely manner with professionalism, and a great attitude! I highly recommend working with Adriana and this office."
We responded:
"Travis, I’m happy to hear Adriana took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Cyndi "
Profile photo of Soro Torres

Soro Torres

October 1, 2025

5  out of  5
rating by Soro Torres
"State Farm service is the best service. Janelle is kind and patient!"
We responded:
"Soro, thank you so much for the kind review! - Cyndi "
Profile photo of Tara B

Tara B

September 30, 2025

5  out of  5
rating by Tara B
"This lady knows her job! Very professional. Helpful in the information she provides and went above and beyond. Thank you again!"
We responded:
"Tara, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Cyndi "